Your privacy matters to us

Shuddham Ayurveda (“we”, “us”, “our”) is committed to protecting the privacy of everyone who visits our website or uses our clinical and consultation services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or booking a consultation with us, you agree to the practices described in this policy.

We collect information you provide directly to us, such as your name, phone number, email address and postal address when you contact us, book an appointment or fill in an enquiry form.

For clinical care we may also collect health-related information — your symptoms, medical history, current medication and lifestyle details — so that our vaidyas can recommend a suitable and safe treatment plan.

We automatically collect limited technical data such as your IP address, browser type and pages visited, through cookies and similar technologies, to keep the website secure and improve your experience.

To respond to your enquiries and schedule consultations or treatments.

To provide personalised Ayurvedic care, prepare treatment plans and maintain your clinical records.

To send appointment reminders, follow-up guidance and, with your consent, wellness updates.

To operate, maintain and improve our website and services.

To comply with applicable legal and regulatory obligations.

Any health information you share is treated as confidential and is used only to deliver and improve your care. Access is restricted to the treating practitioners and authorised staff who need it. We do not sell your health information to anyone.

Our website uses cookies to remember your preferences, understand how the site is used and keep it secure. You can disable cookies in your browser settings, though some parts of the site may not function as intended.

We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate our website and services, or where required by law, regulation or a valid legal request. Any such providers are bound to keep your information confidential.

We use reasonable administrative, technical and physical safeguards to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing communications at any time. To exercise these rights, please contact us using the details below.

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

Our website is not directed at children, and we do not knowingly collect personal information from children without the consent of a parent or guardian. Where treatment is provided to a minor, it is arranged through and with the consent of a parent or guardian.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review it periodically.